MEDEX USAID Program Information

The MEDEX Program for U.S. Government Contractors, NGOs, and U.S. Agency for International Development (USAID) Contractors gives employees direct access to prompt assistance in the event of a medical or security emergency while traveling or living abroad. With MEDEX Assistance, emergency response services are quickly and easily accessible to participants anytime, anywhere.

Membership Services

When enrolled in your organization’s program, a traveler will have access to many services, which may* include

Medical Assistance Services

Worldwide Medical and Dental Referrals
Monitoring of Treatment
Facilitation of Hospital Payments
Transfer of Insurance Information to Medical Providers
Medication, Vaccine and Blood Transfers
Dispatch of Doctors and Specialists
Transfer of Medical Records
Continuous Updates to Family, Employer and Home Physician
Hotel Arrangements for Convalescence
Replacement Corrective Lenses and Medical Devices

Medical Evacuation and Repatriation Services

Emergency Medical Evacuations
Transportation to Join a Hospitalized Member
Return of Dependent Children
Transportation After Stabilization
Repatriation of Mortal Remains

Security Evacuation and Repatriation Services

Security Evacuations
Political Evacuations
Transportation to Departure Point
Transportation After Security or Political Evacuation
Security Evacuation Contingency Planning

Online Destination and Intelligence Support

Member Center
MEDEX 360ºm Global Medical Monitor
World Watch® Global Security Intelligence
Custom Travel Reports
Hot Spots Travel Alerts
Security Analysts
Global Monitoring / Event Notification

Travel Assistance Services

Replacement of Lost or Stolen Travel Documents
Emergency Travel Arrangements
Transfer of Funds
Legal Referrals
Translation Services
Message Transmittal's

* Clients may not be eligible for all services. Check with your sales representative for details.

EXCLUSIONS

The following exclusions apply when either arising from, or are the result of a Covered Individual's willful self-inflicted injury; the abuse of drugs; taking part in military or police service operations; the commission of, or attempting to commit an unlawful act; act of war, invasion, civil war or insurrection; or AIDS, if known to exist prior to departure.

Note: This page briefly describes the benefits and services offered to participants in the MEDEX Assistance Program. A more complete program description will be provided upon enrollment.

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